Chris Pettit

Head of Strategy
NFU Mutual


3:15 PM ROUNDTABLE: THE KEY TO ACHIEVING CONSISTENT CX DURING INNOVATION AND TRANSFORMATION - Through Digitalisation

  • How to achieve a seamless digital experience across multiple channels?
  • Is artificial intelligence the key to achieving a consistent CX?
  • During the process of digitalising, how do you achieve a consistent CX during the disruption?