Embrace innovative and disruptive CX strategies: Find out how StandardLife are adopting a co-creation approach with customers to improve their offering
Turn the voice of the customer into actionable insight: Learn how MetroBank are re-engineering processes with the customer in mind
Translate customer experience improvements into clear business value for your organisation: Hear how Zurich Insurance have reduced cancellations by 24% in 5 customer journeys
Design personalised customer experiences which translate into real journeys: Discover how Lloyds are turning customer experience strategies into reality
Keep up with the most innovative fintech companies: Hear from Atom Bank, Osper, Zopa,Civilised Bank and Masthaven Bank
2016 Speakers Include:
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