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2017 CX Transformation: Financial Services Programme

5th - 7th December 2017

The 7th annual Customer Experience Transformation Financial Services Conference is gathering the most senior CX directors from businesses across the Financial Services sector.

Our expert 2017 speaker-line up includes:

  • Lisa Wood, Chief Marketing Officer, Atom Bank
  • Paul Riseborough, Chief Commercial Officer, Metrobank
  • Tim Hughes, Head of Customer Excellence, HSBC
  • Julian Sills, Head of Customer Experience, Santander
  • Katrina King, Director of Customer Value & Experience, Direct Line Group
  • Tristan Thomas, Head of Marketing and Communications, Monzo
  • Emma Van Dikjum, Global Head of Borrower Product, Funding Circle
  • Rachel Haworth, Customer Experience Director, Coventry Building Society

CXFS agenda

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