6-7 December, 2017 | London, UK

Speakers


Metro Bank
Paul Riseborough
Chief Commercial Officer
Metro Bank
Old Mutual Wealth
Christina Dolding
Head of Customer Experience and Innovation
Old Mutual Wealth
Monzo
Tristan Thomas
Head of Marketing and Communications
Monzo
Funding Circle
Emma Van Dikjum
Global Head of Borrower Producr
Funding Circle
HSBC
Tim Hughes
Head of Customer Excellence
HSBC
Coventry Building Society
Rachel Haworth
Customer Experience Director
Coventry Building Society
Bupa
Anna Wilcox
Head of Customer Experience
Bupa
Innovation Bubble
Simon Moore
CEO and Psychologist
Innovation Bubble
WPA Group
Mark Southern
Commercial Director
WPA Group
OTM
Tim Sennitt
Strategic Communications Director
OTM
Atom Bank
Lisa Wood
Chief Marketing Officer
Atom Bank
Oke  Eleazu
Oke Eleazu
Chief Operating Officer
Bought by Many
NFU Mutual
Chris Pettit
Head of Strategy
NFU Mutual
MASH
Petra Mengelt
Director, CX
MASH
Direct Line
Katrina King
Director of Customer Value and Experience
Direct Line
N3W Strategy
Nils Schmeling
CX Navigator: currently customer lead at ING startup, N3Wstrategy
N3W Strategy
OP Financial Group
Ulla Jones
Design Strategist, Omni Channel Experience
OP Financial Group
Perpetual Experience™
Carl Lyon
Professional Facilitator, Thought Leader and Author
Perpetual Experience™