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04 - 05 December, 2018 | London, UK

2017 Speakers

Speakers


Tristan Thomas
Tristan Thomas
Head of Marketing and Communications
Monzo
Emma Van Dikjum
Emma Van Dikjum
Global Head of Borrower Producr
Funding Circle
Tim Hughes
Tim Hughes
Head of Customer Excellence
HSBC
Rachel Haworth
Rachel Haworth
Customer Experience Director
Coventry Building Society
Anna Wilcox
Anna Wilcox
Head of Customer Experience
Bupa
Simon Moore
Simon Moore
CEO and Psychologist
Innovation Bubble
Mark Southern
Mark Southern
Commercial Director
WPA Group
Tim Sennitt
Tim Sennitt
Strategic Communications Director
OTM
Lisa Wood
Lisa Wood
Chief Marketing Officer
Atom Bank
Oke  Eleazu
Oke Eleazu
Chief Operating Officer
Bought by Many
Chris Pettit
Chris Pettit
Head of Strategy
NFU Mutual
Petra Mengelt
Petra Mengelt
Director, CX
MASH
Katrina King
Katrina King
Director of Customer Value and Experience
Direct Line
Tracey Whelan
Tracey Whelan
Business Director
Nirva UK
Nils Schmeling
Nils Schmeling
CX Navigator: currently customer lead at ING startup, N3Wstrategy
N3W Strategy
Ulla Jones
Ulla Jones
Design Strategist, Omni Channel Experience
OP Financial Group
Carl Lyon
Carl Lyon
Managing Director
Perpetual Experience Ltd
Christina Dolding
Christina Dolding
Head of Customer Experience and Innovation
Old Mutual Wealth