04 - 05 December, 2018 | Hilton London Kensington, London, United Kingdom

Will Green


Propositions and Innovation Director
Barclays


9:10 AM B2B CX FS: CX Transformation to Meet the Evolving Behaviours of Clients

·         What are the unique challenges within a B2B environment: Culture, governance, structure and silos
·         Understanding how the B2B environment has evolved and how behaviours of clients are continuing to change
·         Adapting to change and transforming the business through new approaches: Process innovation, digital transformation and new propositions


Check out the incredible speaker line-up to see who will be joining Will.

Download The Latest Agenda