6-7 December, 2017 | London, UK

Innovate your CX strategy to meet the ever-evolving needs of the customer

With the financial services sector undergoing major transformation over the past few years, it is increasingly difficult to keep up with the demands of today's customers. Yet failing to meet these needs can result in disengaged customers and ultimately a loss of market share.

That's why we're back for a 6th Annual Customer Experience Transformation: Financial Services! We're assembling CX leaders from across the financial services sector to share concrete hints and tips on keeping up with customer demands. We will be tackling your biggest challenges and providing you with inspiring ideas on how to make your CX strategy a success.